Exposing the wizards behind PromptCloud
Fresh from Hogwarts, the bespectacled wonder boy aka “Vivek Bhaskaran” has been working wonders with customer nurturing and acquisition role at PromptCloud. When he is not busy talking to our clients or making big reports on his tiny laptop, he can be found riding across states on his bike Matador, as we call it. Vivek has a penchant for leading client interactions and his inbuilt humility and calm voice adds on to the amazing skill set he brings to PromptCloud. We spotted him at his desk and tried to make him share some of his magic charms with us and here is what he said:
Q: Tell us something about yourself?
A: I hail from the historic city of Calicut in Kerala. My formal education has been in Computer Sciences and Business Management.
But to answer your question, I am a mix of paradoxes – a pragmatic explorer and a typical ISTP personality with a hunger to do something different.
Q: What do you find most challenging about your job?
A: I handle sales at PromptCloud. Apart from the difficulty in explaining what exactly I do to my family and friends, the most interesting challenge is to handle the variety that comes my way. No two days or client requirements are the same. Working closely with people from as many as 8-10 different time zones in a single day is quite an experience in itself and I am thoroughly enjoying it!
Q: What do you like to do in your spare time?
A: I am a biking enthusiast and would not let go a chance to pack up and open the throttle! I am also into business quizzing (though getting a little rusty now). In my spare time I would either be on the road, exploring new cuisines, reading random stuff or hanging out with friends. After my first skydive, I am also starting to develop a liking for adventure sports.
Q: So given a chance to travel across the globe if you get rid of your bike, what would you exchange your bike for?
A: May be a bigger bike – Honda GoldWing, anyone?
Nothing can beat the feeling of being on a bike. Though I could do a million crazy things to travel across the globe, but parting with my bike isn’t one of them.
Q: If you were a type of food, which type of food would you like to be?
A: Now, no regionalism here, but if given a choice, I would like to be a traditional Kerala sadya – it has all the flavours one could possibly think of, each in its own perfect proportions. I think this dish describes me best.
Q: What advice would you like to share with fellow sales enthusiasts?
A: A few years back, I was hesitant to get into sales. All the sales guys I could think of (at that point in time) were either pushy or manipulative. A learned person then told me that “being in sales gives you opportunities to help fellow human beings achieve their goals.” The numbers and targets will follow if the basics are done with passion and empathy.