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Q. What does the monthly site maintenance & monitoring fee cover?

April 13, 2020

The monthly maintenance and monitoring fee covers technical support, overheads in maintaining the data pipeline and related infrastructure as well as fixing the crawlers in case a target site undergoes structural changes.

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01.

Q. Does the frequency of crawls change pricing?

April 13, 2020

Yes, our pricing plan is based on crawling frequency. Volume charges may increase based on the number of records we deliver, which may be directly related to the crawl frequency.

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02.

Q. Can I dynamically add or remove sites?

April 13, 2020

Yes, new sites can be added any time. Just that the newly added sites will incur their own setup fee and time for setting up crawlers.

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03.

Q. Do you offer volume discounts?

April 13, 2020

Yes! In fact, our offerings are also classified based on volumes. We will also be happy to work out attractive discounts in case your monthly data volumes are expected to be in millions.

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04.

Q. Is the multiple delivery option free of cost?

April 13, 2020

No, for customized delivery mechanisms (FTP, Amazon S3, Dropbox or Box), there will be an additional fee of $30 per month. Our default delivery mechanism is via PromptCloud Data API, which is free.

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05.

Q. What payment modes do you use?

April 13, 2020

We accept all the major credit cards.

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06.

Q. What are your different pricing schemes?

April 13, 2020

Our default pricing structure can be found here: https://www.promptcloud.com/pricing. However, we may be able to group similar websites and setup crawlers. Hence, there is a possibility of offering a different pricing model for you.

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Q. What are your clauses for discontinuing an agreement?

April 13, 2020

In most cases, we expect you to notify at least a month in advance to release your project-specific resources. Each contract has a specific term with termination and renewal clauses.

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08.

Q. Can I crawl any website?

April 13, 2020

We as a crawling company respect robots.txt and crawl a site only if bots are allowed in robots.txt file. If crawling is disallowed in robots.txt, even though crawling might be feasible technically, it involves legal issues for us as well as our clients. Also in cases where bots are allowed and we give data to..

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09.

Q. Can you crawl sites that block your IP?

April 13, 2020

Yes, we have system components in place to overcome IP blocking.

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