Privacy Policy

The effective date of this policy is May 24, 2018

Your privacy is important to us. PromptCloud and its subsidiaries or affiliated companies (consisting of PromptCloud Technologies Pvt Ltd and PromptCloud Inc) hereinafter referred as ‘PromptCloud,’ is committed to respect your privacy while using our website. This policy applies to information collected by us on our website. Please note that this policy may change from time to time. Please review the policy periodically for changes.

Definitions

“Personally Identifiable Information”(or ‘PII”) means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a corporate body, is capable of identifying such person.

Information we collect

We do not collect Personally Identifiable Information about you, unless you choose to fill out your information on this website through specific provided forms. We may collect the following information- name and job title; and contact information including email address.

In general, you may browse our website without providing any Personal Identifiable Information about yourself. We do automatically collect certain information when you visit our website such as the type of operating system, the type of browser you are using, your IP address in order to provide better usability and personalized experience.

PromptCloud shall only process the received information pursuant to pursue our legitimate business interests for establishing communication with prospective customers and personnel with general/ business inquiries.

How we normally use information about you

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • we may use the information to improve our products and services
  • to notify you of our product offers/updates

Information sharing

We may share your Personal Identifiable Information only within PromptCloud and never with any external agency or third-party agents located in any part of the world.

Your rights

You may have certain rights relating to your Personally Identifiable Information provided for under applicable law. These are the right to:

  • Request access to your Personally Identifiable Information and the processing activities on the same.
  • Request that your Personally Identifiable Information is rectified if it is inaccurate or incomplete
  • Request erasure of your Personally Identifiable Information in certain circumstances.
  • Request restriction of the processing of your Personally Identifiable Information in certain circumstances.
  • Object to the processing of your Personally Identifiable Information in certain circumstances.
  • Receive your Personally Identifiable Information provided to us as a controller in a structured, commonly used and machine-readable format in certain circumstances.
  • Lodge a complaint with a supervisory authority.
  • Withdraw your consent provided at any time by contacting us.

To exercise the rights outlined above in respect of your Personally Identifiable Information please contact the details available in the contact section below. We will endeavor to respond to you within appropriate timelines as required by the law.

Right to opt out and withdrawal

PromptCloud respects your privacy considerations and hence provides you an option to refuse to provide your Personally Identifiable Information or information sought to be collected.

You also have the option to subscribe/opt-in to receive newsletters, new alerts and marketing content. You can always opt-out of such options by writing to info+dataprotection@promptcloud.com or click the “unsubscribe” link at the bottom of an email newsletter received by you from us. PromptCloud shall adhere to your preferences.

Authenticity

PromptCloud shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Data storage and retention

Your PII is stored in databases located at India and on the servers of the cloud-based database management services that PromptCloud engages.

PromptCloud shall retain your PII pursuant to the business purposes and in line with our retention policies.

PII received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with PromptCloud.

Protection of minor’s information

The website is not directed to children under the age of sixteen (16). PromptCloud does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our commitment to security

PromptCloud utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. PromptCloud takes reasonable steps to ensure that all dealings in personally identifiable information is processed fairly & lawfully after receiving consent of the information provider. PromptCloud may retain your personally identifiable information as long as there is a business requirement, or if otherwise required under applicable laws.

Grievance Redressal

Any grievance or complaint, in relation to processing of information, should be sent to PromptCloud in writing to following contact email ID. Grievance shall be redressed as expeditiously as possible.

The details of the Grievance Officer are as follows:

Prashant Kumar

Email: info+dataprotection@promptcloud.com

Address- 118/1, PromptCloud Technologies

80ft Road, Indiranagar, Bangalore 560038

INDIA

Your rights

You may have certain rights relating to your Personally Identifiable Information provided for under applicable law. These are the right to:

  • Request access to your Personally Identifiable Information and the processing activities on the same.
  • Request that your Personally Identifiable Information is rectified if it is inaccurate or incomplete
  • Request erasure of your Personally Identifiable Information in certain circumstances.
  • Request restriction of the processing of your Personally Identifiable Information in certain circumstances.
  • Object to the processing of your Personally Identifiable Information in certain circumstances.
  • Receive your Personally Identifiable Information provided to us as a controller in a structured, commonly used and machine-readable format in certain circumstances.
  • Lodge a complaint with a supervisory authority.
  • Withdraw your consent provided at any time by contacting us.

To exercise the rights outlined above in respect of your Personally Identifiable Information please contact the details available in the contact section below. We will endeavor to respond to you within appropriate timelines as required by the law.

Right to opt out and withdrawal

PromptCloud respects your privacy considerations and hence provides you an option to refuse to provide your Personally Identifiable Information or information sought to be collected.

You also have the option to subscribe/opt-in to receive newsletters, new alerts and marketing content. You can always opt-out of such options by writing to info+dataprotection@promptcloud.com or click the “unsubscribe” link at the bottom of an email newsletter received by you from us. PromptCloud shall adhere to your preferences.

Authenticity

PromptCloud shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.

Protection of minor’s information

The website is not directed to children under the age of sixteen (16). PromptCloud does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.

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